Shipping Address
The items in your order will be shipped to the address provided at the time of your order. Please ensure that all shipping details are accurate to avoid any delivery issues.
Delivery Time
Please allow between 10-15 days for delivery. This timeframe includes order processing, handling, and shipping. Inclement weather may delay your order. We strive to deliver your items as quickly as possible and will notify you if there are any significant delays.
Undeliverable Shipments
- Customer Error: If the shipment is undeliverable due to incorrect or incomplete shipping details provided by the customer, the customer will be responsible for the reshipment fee. This fee will be equal to the original shipping cost.
- GlamGems Boutique LLC Error: If the shipment is undeliverable due to an error made by GlamGems Boutique LLC, we will cover the cost of the reshipment.
Tracking Information
Once your order has been shipped, you will receive a confirmation email with tracking information. You can use this information to monitor the status of your delivery.
Lost or Damaged Shipments
If your shipment is lost or arrives damaged, please contact our customer service team immediately. We will work with the shipping carrier to resolve the issue and ensure you receive your items or a suitable replacement.
Contact Us
If you have any questions or concerns about your shipment, please contact our customer service team. We are here to assist you and ensure a smooth delivery experience.
Thank you for shopping with GlamGems Boutique LLC!